Getting started
Understand account types, application review and where to begin.
FAQ
Frequently asked questions
Everything you need to know about distributing with CRY DIGITAL Media.
CRY DIGITAL MEDIA • 29
Help Center
FAQ search, knowledge categories and support-routing experience.
VISUAL 29 MOTION READYWhat is CRY DIGITAL Media?
CRY DIGITAL Media is a global digital music distribution service built for independent artists, labels and creators. We deliver your music to leading streaming and social platforms worldwide while you keep full ownership of your rights.
Which platforms do you distribute to?
We distribute to 150+ platforms including Spotify, Apple Music, YouTube Music, Amazon Music, Tidal, Deezer, TikTok, Instagram, Facebook, Pandora, JioSaavn, Boomplay and many more.
Do artists keep 100% ownership of their music?
Yes — always. Artists and labels retain full ownership and copyright of every release. We never claim ownership or control over your catalog.
How much revenue do artists earn?
Artists earn up to 100% of net streaming and download revenue, minus any optional plan fees. Royalty reporting is transparent, auditable and regularly updated.
How long does a release take to go live?
Standard releases typically go live within 1–3 business days after approval. Priority releases can be live within 24 hours.
Do you provide royalty reports and analytics?
Yes. CRY DIGITAL Media offers detailed royalty reports, streaming analytics and audience insights directly from your artist dashboard.
Can I release singles, EPs and albums?
Absolutely. Upload singles, EPs and full-length albums with flexible scheduling, pre-save campaigns and label-grade metadata.
How do payouts work?
Payouts are processed monthly once your balance reaches the minimum threshold (configurable per plan). Withdraw via supported methods directly from your dashboard.
Do you offer YouTube Content ID?
Yes. CRY DIGITAL Media provides YouTube Content ID to help you monetize your music on YouTube and protect it from unauthorized reuploads.
Who can join CRY DIGITAL Media?
Independent artists, bands, producers, songwriters and labels worldwide — whether you are just starting out or already established.
HELP CENTER
Find answers by topic, then move to the correct workflow
The Help Center is organised around the tasks visitors actually need to complete: getting started, distribution, rights, royalties, catalog, delivery, account access and partner support. Static answers remain indexable while interactive behaviour improves navigation.
Distribution help
Find preparation, metadata and delivery-status guidance.
Rights help
Understand ownership, Content ID, licensing and protection workflows.
Royalties & payment
Navigate reporting, statement and payout explanations.
Catalog & delivery
Find version, metadata, tracking and action-required guidance.
Account & support
Move from self-service information to the appropriate contact or support path.
How the workflow fits together
STEP 01SearchChoose a topic or scan the FAQ groups.
STEP 02ReadOpen the answer that matches the current task.
STEP 03FollowUse the linked workflow or policy page.
STEP 04ResolveComplete the self-service step if possible.
STEP 05ContactUse the support route when additional help is required.
Helpful answers should lead somewhere
FAQ content includes internal links so users can continue into the relevant service or policy instead of stopping at a generic answer.
- Related route links
- Clear next step
- No fake response-time promise
- Accessible details elements
Static-first knowledge content
The answers are written into HTML, making them available to search engines and users even if interactive scripts fail.
- Indexable content
- Keyboard-accessible details
- No chatbot dependency
- Progressive enhancement
Do I need an account to read the Help Center?
No. Public help and policy pages are available without signing in.
Where can I check a pending application?
After sign-up, the Pending page uses a private tracking token stored in the browser to check the application status.
Can support approve an account automatically?
Account approval is an admin action and is not automatic.
Where are legal policies located?
Use the footer and policy routes for Terms, Privacy, Refund Policy, Royalty Policy, Cookies and Community Guidelines.
One connected media operating layer
Ready to move content with more control?
Explore the service that fits your catalog, submit a business or creator application, or contact the CRY DIGITAL Media team about distribution, CMS, rights, channel management and platform operations.